Help center

Support Guild

A2V App

• A2V App – Frequently Asked Questions
• Introduce about A2V app
• A2V Overview: What you need to know before getting started
• Introducing our Virtual Assistant - support 24/7 in A2V App
• How to share my A2V details to my social media?

Account Management System (AMS)

• How to update or add new card information for my payments within A2V?
• How to change or reset password for my account?
• How to access your AMS via A2V App?
• How to sign in AMS?

C2C Marketplace

• What should I do if I underpaid my order?
• How to access C2C Market from A2V app?
• What fee do users have to pay on A2V Marketplace and A2V Wallet?

Online Store

• What should I do If I have pending order? I cannot create new orders with bank transfer.
• AI AVATAR – All Supported Payment Methods
• What is A2V Mall?
• How to access A2V Mall?
• How can I check my order history on A2V Mall?
• How to issue a receipt?

BuzzNet

• The affiliate link in the affiliate dashboard and the link displayed on BuzzNet are different. Is that okay?
• If the share button doesn't appear for Stories on Instagram
• What is AI AVATAR BuzzNet?
• What can AI AVATAR BuzzNet do?
• What are the benefits of AI AVATAR BuzzNet?
• Who can use AI AVATAR BuzzNet?

Affiliate Program

• Affiliate Privacy Policy

Login

• How to register a new account?
• Face ID/Touch ID: How to use?
• How to delete my account?

Legal

• Terms of Use
• PRIVACY POLICY OF THE A2V - AI AVATAR VORTEX APP
• Security Monitoring and Incident Response for A2V System
• Fraudulent and Copyright Policy
• Information Security Policy
• Software Development Lifecycle Policy